Besides Toyota's high profile recalls, a study published reveals that the automaker actually gets fewer customer complaints per car than the majority of its competitors.
According to National Highway Traffic Safety Administration (NHTSA) over the last decade a Toyota ranked 17th among the top 20 automakers in the overall number of complaints per vehicle sold.
According to the study, Toyota had fewer complaints than its American rivals. Ford was number 10 on the list, while General Motors came in at number 11.
The only automakers to receive fewer complaints than Toyota were Mercedes-Benz, Porsche and the Mercedes-made Smart Car
The complaints lodged against Toyota ranged from minor problems with lighting to more serious issues such as sudden acceleration and difficulty steering. But the study did not rate the reported incidences for severity.
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